Billing

Existing clients, go here.

To update your insurance information, please take a picture of the front and back of your insurance card and email it to us.

Have another inquiry?

Please email us. If you call, please leave a detailed voice message. We will return your email or voicemail within 48-72 business hours.

New clients inquires

Please schedule an “Introductory Conversation” with our Therapy and Testing Intake Coordinators first. This will be the quickest way to determine how much therapy and/or testing could be; we cannot answer billing questions without verifying your insurance.

Insurance

We are in-network with the following insurances:  

  • Aetna
  • Anthem / Blue Cross Blue Shield
  • Cigna
  • Humana
  • MedBen
  • Medical Mutual
  • Ohio Healthy
  • Optum
  • OSU Insurance – Student Resources & Trustmark (Now, Luminare Health -a.k.a. OSU Staff )
  • United Healthcare
  • UMR

We are not in-network with the following Medicaid/Medicare insurance plans: Aetna, Blue Cross Blue Shield, Buckeye Health, CareSource, CareSource Marketplace, Molina, and thus, we cannot accept them.

Office Information

Our business hours* are 8:30 a.m.- 4:30 p.m., Monday through Friday.

Office Phone Number: +1-614-931-0228. Our menu is changing; please listen carefully.

Office Fax Number: +1-614-721-1123

*Our office will be closed on the following days in 2024: January 1 – New Year’s Day, January 15 – Martin Luther King Jr. Day, May 27 – Memorial Day, June 19 – Juneteenth, July 4 – Independence Day, September 2 – Labor Day, November 28 – Thanksgiving, November 29 –  Thanksgiving Holiday, December 24 – Christmas Eve, December 25 – Christmas Day.